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IOM-IMO for Shelter/CCCM-P2-Kingston, Jamaica
Kingston, JamaicaPosition Title: Information Management Officer for Shelter/CCCM Cluster
Receiving Agency: IOM
P Level: P2
Location: Kingston, Jamaica (possible travel to Bahamas)
Duration: 2 months
Language: English
Organizational Context and Scope
Hurricane Melissa made landfall in Jamaica on 28 October 2025 as a Category 4–5 hurricane, causing severe flooding, landslides, and widespread destruction of housing and infrastructure. The hurricane has led to significant displacement and urgent humanitarian needs across affected parishes. IOM has activated its emergency response under the ECHO-funded Resilient Caribbean Project to support the Government of Jamaica through Displacement Tracking Matrix (DTM) operations and coordination of shelter, NFI and CCCM interventions.
Responsibilities and Accountabilities
• Develop and maintain the 345W matrix for Jamaica.
• Collect and analyze (rapid) assessment data, satellite imagery, and social media information to support coordination and sectoral strategy.
• Provide inputs for OCHA situation reports and appeal documents.
• Participate in sectoral working group meetings.
• Act as replacement for the Sector Coordinator in their absence.
• Ensure knowledge transfer and continuity through a handover plan to the identified national staff member who will assume responsibilities after deployment.
• Adhere to IOM’s security and administrative procedures.
• Report to the direct supervisor and coordinate with designated focal points for practical arrangements, security, and performance evaluation.
Required Qualifications and Experience
EDUCATION
University degree in social sciences, information management, computer science, engineering, emergency management, or a related field.
EXPERIENCE
• Previous experience in information management within humanitarian emergency contexts, preferably in the shelter sector.
• Experience in collecting, analyzing, and presenting quantitative and qualitative data.
• Experience coordinating with humanitarian actors and participating in sectoral working groups.
• Previous international and multicultural experience is desirable.
SKILLS
• Proficiency in data management and analysis tools (e.g., Excel, databases, GIS).
• Ability to work under pressure and in emergency contexts.
• Excellent oral and written communication skills.
• Strong teamwork and inter-agency coordination abilities.
• Flexibility and adaptability to changing contexts and priorities.
• High sense of responsibility and accountability.
• Cultural sensitivity and commitment to humanitarian principles.
Languages
IOM’s official languages are English, French, and Spanish.
REQUIRED
For this position, fluency in English is required (oral and written).
DESIRABLE
Working knowledge of the local language
Competencies
The incumbent is expected to demonstrate the following values and competencies: VALUES - All IOM staff members must abide by and demonstrate these five values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
CORE COMPETENCIES - Behavioural indicators – Level 2
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes
responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
MANAGERIAL COMPETENCIES - Behavioural indicators – Level 2
Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
Building Trust: Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision: Works strategically to realize the Organization’s goals and
communicates a clear strategic direction.
Humility: Leads with humility and shows openness to acknowledging own shortcomings.
CANADEM and its partners have a no-tolerance policy for inaction to prevent, respond to and follow up on alleged cases of Sexual Exploitation, Abuse, and Harassment (SEAH). For this reason, we adhere to all policies, procedures and training of the United Nations on The Prevention of Sexual Exploitation, Abuse, and Harassment (PSEAH). CANADEM mandates all deployees successfully complete the PSEA online course. This e-learning course is composed of a set of lessons designed to raise awareness about SEAH, become familiar with a range of measures to combat SEAH, understand the impact on victims and the consequences for UN Personnel who commit Sexual Exploitation, Abuse, and Harassment.
Receiving Agency: IOM
P Level: P2
Location: Kingston, Jamaica (possible travel to Bahamas)
Duration: 2 months
Language: English
Organizational Context and Scope
Hurricane Melissa made landfall in Jamaica on 28 October 2025 as a Category 4–5 hurricane, causing severe flooding, landslides, and widespread destruction of housing and infrastructure. The hurricane has led to significant displacement and urgent humanitarian needs across affected parishes. IOM has activated its emergency response under the ECHO-funded Resilient Caribbean Project to support the Government of Jamaica through Displacement Tracking Matrix (DTM) operations and coordination of shelter, NFI and CCCM interventions.
Responsibilities and Accountabilities
• Develop and maintain the 345W matrix for Jamaica.
• Collect and analyze (rapid) assessment data, satellite imagery, and social media information to support coordination and sectoral strategy.
• Provide inputs for OCHA situation reports and appeal documents.
• Participate in sectoral working group meetings.
• Act as replacement for the Sector Coordinator in their absence.
• Ensure knowledge transfer and continuity through a handover plan to the identified national staff member who will assume responsibilities after deployment.
• Adhere to IOM’s security and administrative procedures.
• Report to the direct supervisor and coordinate with designated focal points for practical arrangements, security, and performance evaluation.
Required Qualifications and Experience
EDUCATION
University degree in social sciences, information management, computer science, engineering, emergency management, or a related field.
EXPERIENCE
• Previous experience in information management within humanitarian emergency contexts, preferably in the shelter sector.
• Experience in collecting, analyzing, and presenting quantitative and qualitative data.
• Experience coordinating with humanitarian actors and participating in sectoral working groups.
• Previous international and multicultural experience is desirable.
SKILLS
• Proficiency in data management and analysis tools (e.g., Excel, databases, GIS).
• Ability to work under pressure and in emergency contexts.
• Excellent oral and written communication skills.
• Strong teamwork and inter-agency coordination abilities.
• Flexibility and adaptability to changing contexts and priorities.
• High sense of responsibility and accountability.
• Cultural sensitivity and commitment to humanitarian principles.
Languages
IOM’s official languages are English, French, and Spanish.
REQUIRED
For this position, fluency in English is required (oral and written).
DESIRABLE
Working knowledge of the local language
Competencies
The incumbent is expected to demonstrate the following values and competencies: VALUES - All IOM staff members must abide by and demonstrate these five values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
CORE COMPETENCIES - Behavioural indicators – Level 2
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes
responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
MANAGERIAL COMPETENCIES - Behavioural indicators – Level 2
Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
Building Trust: Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision: Works strategically to realize the Organization’s goals and
communicates a clear strategic direction.
Humility: Leads with humility and shows openness to acknowledging own shortcomings.
CANADEM and its partners have a no-tolerance policy for inaction to prevent, respond to and follow up on alleged cases of Sexual Exploitation, Abuse, and Harassment (SEAH). For this reason, we adhere to all policies, procedures and training of the United Nations on The Prevention of Sexual Exploitation, Abuse, and Harassment (PSEAH). CANADEM mandates all deployees successfully complete the PSEA online course. This e-learning course is composed of a set of lessons designed to raise awareness about SEAH, become familiar with a range of measures to combat SEAH, understand the impact on victims and the consequences for UN Personnel who commit Sexual Exploitation, Abuse, and Harassment.