Position Title: National WASH IMO
Receiving Agency: UNICEF
P Level: P3
Location: Luanda, Angola
Duration: Until October 31st, 2025
Language: English and Portuguese or Spanish
BACKGROUND
Cholera has not been present in Angola since 2018. The country lost some of the historical memory to respond to it. A new outbreak was declared on January 7th , 2025 starting from the capital city Luanda which has about
10-12 million people, living with limited access to water and sanitation. From the capital it has now spread to 18 of the 21 provinces. As per the 8st April 2025, 11.307 cases have been reported and 421 deaths.
The alarming situation of Angola in this cholera response compared to other countries facing cholera outbreaks is the very high Case Fatality Rate that has never come below 3% since the onset. This highlights the weaknesses of the response to provide timely and adequate prevention messages and support to symptomatic people in order to save their lives.
Also, the very high plateau of daily cases (above 100 since February) could turn in an explosive increase in cases as the rains intensify.
The National Direction of Water under the Ministry of Energy and Waters leads the Water pillar of the Response. There is no activated cluster and there will not be any formal activation but UNICEF has been co- leading the coordination group since end of March. Since then, coordination meetings were agreed to be on a weekly basis which requires a lot of work from UNICEF considering the little experience the lead agency has about coordination.
Full time coordination support of an experienced WASH in emergency national sector coordinator is required to strengthen the national cholera response coordination mechanisms and support the strengthening of the WASH coordination at Provincial and in recurrent hotspots at municipal level. This requires external support considering that UNICEF Angola has only 2 WASH staff that are implementing the field response and cannot be fully dedicated to national sector coordination considering a foreseeable pick of cases in the coming weeks that will
require further intensification of the coordination efforts and UNICEF field response.
This coordinator requires Information Management skills considering that data management in Angola is a recurrent challenge and there is the need demonstrate its strategic role in supporting coordination to promote this area of work among the national authorities.
UNICEF, as highlighted in their Core Commitments for Children in Humanitarian Action, is fully committed to interagency humanitarian reform and supports this through provision of leadership and participation in assigned sectors.
PURPOSE
The Information Manager is a core sector Coordination team member. The purpose of this post is to manage the collection, analysis and sharing of information that is important for the participants of the WASH in emergency national coordination group to make informed strategic decisions.
RESPONSIBILITIES
The post holder is responsible for strengthening/building, leading and managing the WASH sector Information Management for the cholera outbreak which will:
• Respond to the sector coordination group participants’ needs for information using mainly the Water/Solstice platform.
• Adapt existing in-country information management approaches for collecting, analysing and reporting coordination activities and resources, and identifying information gaps.
• Establish and maintain information databases that consolidate, analyse and report/disseminate information critical to decision making.
• Maintain monthly reporting from coordination group and participants, including 5Ws (‘Who does What, Where, When and for Whom?’ databases).
• Support the estimation of spatial and temporal gaps, overlaps and coverage of sector activities and projects.
• Work with coordination participants to identify information gaps at national and sub-national levels and propose ways to bridge those gaps
• Work with the regional OCHA Information Management Specialist to develop appropriate supportive strategies.
• Use GIS mapping for map production and geographic data management
• Adopt and promote the use of global standards for information management for inter-operability.
• Manage flows of information and dissemination in an appropriate way, including website management.
• Manage an inventory of relevant documents on the humanitarian situation.
• Support the development and analysis of needs assessment and monitoring programmes
• To provide information management leadership in assessments and monitoring, including joint assessments and training.
• Lead on the preparation of SitRep inputs with emphasis on WASH sector plans, targets and achievements.
• Develop and strengthen information management capacity through the training
• Where there is both a national and a sub-national coordination, the post holder will ensure that there is effective communication, reporting, engagement and coordination between the two levels
Core functions:
1. Supporting service delivery
1.1. Provide a platform to ensure that service delivery is driven by the agreed strategic priorities
1.2. Develop mechanisms to eliminate duplication of service delivery
2. Informing strategic decision-making of the HC/HCT for the humanitarian response
2.1. Needs assessment and gap analysis (across other sectors and within the sector)
2.2. Analysis to identify and address (emerging) gaps, obstacles, duplication, and cross-cutting issues.
2.3. Prioritization, grounded in response analysis
3. Planning and strategy development
3.1. Develop sectoral plans, objectives and indicators to directly support realization of the HC/HCT strategic priorities
3.2. Application and adherence to existing standards and guidelines
3.3. Clarify funding requirements, prioritization, and sector contributions to HC’s overall humanitarian funding
considerations (Flash Appeal, CAP, ERF/CHF, CERF)
4. Advocacy
4.1. Identify advocacy concerns to contribute to HC and HCT messaging and action
4.2. Undertaking advocacy activities on behalf of sector participants and the affected population
5. Monitoring and reporting the implementation of the sector strategy and results; recommending corrective action where necessary
6. Contingency planning/preparedness for recurrent disasters whenever feasible and relevant.
7. Accountability to affected populations
ACCOUNTABILITY
The post holder is accountable to:
• WASH in emergency sector Coordinator (or UNICEF WASH chief) who will provid all necessary support and guidance
• WASH in emergency sector actors
• Information management team members who will in turn support the post holder in line with their terms of reference
• Inter-sector coordination bodies
• Affected populations through agreed mechanisms
Accountability to the Sector Coordinator, sector participants, information management team members and inter-sector coordination bodies will be expressed in regular review meetings
COMPETENCIES
Core competencies:
• Understands the rationale behind Humanitarian Reform, its main components and recent developments including the Transformative Agenda.
• Understands, uses and adapts the tools, mechanisms and processes developed as part of Humanitarian Reform
• Demonstrates commitment to Humanitarian Principles - https://docs.unocha.org/sites/dms/Documents/OOM- humanitarianprinciples_eng_June12.pdf
• Demonstrates commitment to Principles of Partnership - http://www.globalhumanitarianplatform.org/doc00003804.doc
• Communicates, works and networks effectively with a wide range of people to reach broad consensus on a well- coordinated response, and demonstrates leadership where required
• Thinks and acts strategically and ensures that sector activities are prioritised and aligned within an agreed strategy
• Demonstrates commitment to the sector and independence from employing organisation
• Builds, motivates and leads information management team
Technical competences
Understands key technical issues for the sector sufficiently well enough to be able to: engage with cluster/sector participants; understand their sector-specific information management needs.
Excellent knowledge of MS Excel or MS Access (e.g. pivot tables and functions); proven technical expertise for managing data capture and storage, for analysing diverse datasets, and presenting information in understandable tables, charts, graphs and reports; knowledge of establishing and managing basic websites (e.g. UNOCHA’s Humanitarian Response platform); proven skills in using GIS and map-making packages, and in web design and software development are an asset
Languages
The post holder will have at least CEFR level B1 in the following languages:
• English
• Portuguese or Spanish
QUALIFICATIONS & EXPERIENCE
Qualifications
University degree, preferably at an advanced level, in a subject area relevant to information management Extensive work experience relevant to this post may be considered as a replacement for formal qualifications. Formal training in cluster information management an advantage.
Experience
At least 7/10 years progressively responsible humanitarian work experience with UN and/or NGO, including information management in the first phase of a major emergency response relevant to the cluster/sector.
Extensive work experience outside the humanitarian sector which is relevant to this post may be considered as a replacement for humanitarian experience.
CANADEM and its partners have a no-tolerance policy for inaction to prevent, respond to and follow up on alleged cases of Sexual Exploitation, Abuse, and Harassment (SEAH). For this reason, we adhere to all policies, procedures and training of the United Nations on The Prevention of Sexual Exploitation, Abuse, and Harassment (PSEAH). CANADEM mandates all deployees successfully complete the PSEA online course. This e-learning course is composed of a set of lessons designed to raise awareness about SEAH, become familiar with a range of measures to combat SEAH, understand the impact on victims and the consequences for UN Personnel who commit Sexual Exploitation, Abuse, and Harassment.