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WHO-Case Management Officer-P3-Juba, South Sudan
Juba, South SudanPosition Title: Case Management Officer
Receiving Agency: WHO
P Level: P3
Location: Juba, South Sudan
Duration: 6 months
Language: English is required, Arabic is an asset
Background and Justification
In the context of the WHO Health Emergencies Incident Management System (IMS), at the country level, the incumbent will provide technical support to the incident management teams, Ministry of Health (MOH) and other partners in strengthening case management and response activities, monitoring implementation care and needs for management of affected populations, throughout the full cycle of the incident (nationwide cholera outbreak), at all levels of the health system in South Sudan
Objectives of the Programme and of the immediate Strategic Objectives
The mission of the Division of Health Emergencies is to build the capacity of Member States to assess, prevent and manage health emergency risks, and lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations.
The WHE Division brings together and enhances WHO's operational, technical and normative capacities in outbreaks, emergencies and risk analysis to address all health hazards across the risk management cycle in a predictable, capable, dependable, adaptable and accountable manner. The Programme is designed to operate within the broader humanitarian and emergency management architecture in support of people at risk of, or affected by, outbreaks and emergencies, consistent with ways that strengthen local and national capabilities.
Organizational context
The incumbent, serving as the technical lead for case management in the cholera response, will report directly to the Health Operations Pillar Lead, under the overall guidance of the Emergency Preparedness and Response Lead at the WHO Country Office. In this role, they will act as the focal point for expert advice on case management, working closely with the case management coordinator and the case management pillar of the response. The incumbent will provide support to the WHO Country Office (WCO), the Ministry of Health, and partners to enhance the provision of appropriate clinical and nursing care to patients affected by cholera or other relevant health emergencies.
Summary of Assigned Duties
During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme.
1. Liaise with technical units and pillars (RCCE, logistics, epidemiology) in outbreak hotspots establishing needs of the affected population in regard to case management including referral pathways for cholera treatment.
2. Support the IMS team and all partners with issues related to case management, setting up cholera treatment units and oral rehydration points.
3. Ensure that there are clear structures for coordination on managing the outbreak at county, state, and national levels in affected areas.
4. Monitor the implementation of the systems and procedures for emergency triage at healthcare facilities.
5. Provide training to the healthcare workers, hospital management and auxiliaries on cholera case management.
6. Support to the national and local health authorities to develop and communicate messages with the medical and health communities on clinical features and effective behaviors.
7. Liaise with the logistics team in the specification and quantity estimations supplies, medications, and PPE etc.
8. Coordinate with HQ desks and technical unit (Epidemic Clinical Management, WHE/IHM/EXN and Emergency Medical Teams) and other clinical partners to document clinical features and case management of the patients, identify gaps and recommend corrective actions.
9. Participate in case management meetings with MoH and case management technical working groups.
10. Ensure close coordination between clinical management and laboratory response.
11. Compile and analyse incoming field information on treatment, health facilities, and health workers, ensure that updates are provided on a regular and timely basis to all levels of the response.
12. Provide technical support to strengthening of isolation facilities based on standard guidelines and principles for infection prevention and control, as and when required.
13. Perform any other incident-specific related duties, as required by the functional supervisor.
Recruitment Profile
1. Teamwork
2. Communication
3. Respecting and promoting individual and cultural differences
Functional Knowledge and Skills
• Excellent communication and presentation skills with ability to write in a clear and concise manner and give technical advice and guidance taking into consideration the views of multiple stakeholders and partners in resource-limited contexts;
• Proven ability to promote consensus, communicate progress and results, and resolve issues in a proactive manner, while ensuring effective work practices and ethics.
Education Qualifications
Essential:
University degree in the Medicine or Nursing field, depending on the context of the emergency e.g. emergency medicine, trauma care, surgery, toxicology, infectious diseases, tropical medicine, from an accredited/recognized institute
Desirable:
Qualification in specialised medicine or nursing, Advanced university degree in Public Health, medicine or nursing. Additional professional training/specialization in health systems, hospital management, training & education, and/or other related area.
Completion of the WHO Emergency Medical Team coordination cell training course
Experience:
At least five years' practical experience, at the national and international levels, in the development, advocacy, planning, implementation of case management and clinical care activities/infectious diseases in outbreak, disaster or humanitarian emergency, particularly cholera.
Desirable:
Experience in epidemiology, research and analysis, and/or the development of training tools and databases for monitoring and evaluation purposes.
Previous experience with WHO, other UN agencies, Emergency Medical Teams, health cluster partners, recognized humanitarian organizations or nongovernmental organizations is desirable.
Use of Language Skills
Excellent knowledge of English. Knowledge of Arabic is an asset.
Other Skills (e.g. IT)
Excellent knowledge of Microsoft Office applications.
CANADEM and its partners have a no-tolerance policy for inaction to prevent, respond to and follow up on alleged cases of Sexual Exploitation, Abuse, and Harassment (SEAH). For this reason, we adhere to all policies, procedures and training of the United Nations on The Prevention of Sexual Exploitation, Abuse, and Harassment (PSEAH). CANADEM mandates all deployees successfully complete the PSEA online course. This e-learning course is composed of a set of lessons designed to raise awareness about SEAH, become familiar with a range of measures to combat SEAH, understand the impact on victims and the consequences for UN Personnel who commit Sexual Exploitation, Abuse, and Harassment.
Receiving Agency: WHO
P Level: P3
Location: Juba, South Sudan
Duration: 6 months
Language: English is required, Arabic is an asset
Background and Justification
In the context of the WHO Health Emergencies Incident Management System (IMS), at the country level, the incumbent will provide technical support to the incident management teams, Ministry of Health (MOH) and other partners in strengthening case management and response activities, monitoring implementation care and needs for management of affected populations, throughout the full cycle of the incident (nationwide cholera outbreak), at all levels of the health system in South Sudan
Objectives of the Programme and of the immediate Strategic Objectives
The mission of the Division of Health Emergencies is to build the capacity of Member States to assess, prevent and manage health emergency risks, and lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations.
The WHE Division brings together and enhances WHO's operational, technical and normative capacities in outbreaks, emergencies and risk analysis to address all health hazards across the risk management cycle in a predictable, capable, dependable, adaptable and accountable manner. The Programme is designed to operate within the broader humanitarian and emergency management architecture in support of people at risk of, or affected by, outbreaks and emergencies, consistent with ways that strengthen local and national capabilities.
Organizational context
The incumbent, serving as the technical lead for case management in the cholera response, will report directly to the Health Operations Pillar Lead, under the overall guidance of the Emergency Preparedness and Response Lead at the WHO Country Office. In this role, they will act as the focal point for expert advice on case management, working closely with the case management coordinator and the case management pillar of the response. The incumbent will provide support to the WHO Country Office (WCO), the Ministry of Health, and partners to enhance the provision of appropriate clinical and nursing care to patients affected by cholera or other relevant health emergencies.
Summary of Assigned Duties
During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme.
1. Liaise with technical units and pillars (RCCE, logistics, epidemiology) in outbreak hotspots establishing needs of the affected population in regard to case management including referral pathways for cholera treatment.
2. Support the IMS team and all partners with issues related to case management, setting up cholera treatment units and oral rehydration points.
3. Ensure that there are clear structures for coordination on managing the outbreak at county, state, and national levels in affected areas.
4. Monitor the implementation of the systems and procedures for emergency triage at healthcare facilities.
5. Provide training to the healthcare workers, hospital management and auxiliaries on cholera case management.
6. Support to the national and local health authorities to develop and communicate messages with the medical and health communities on clinical features and effective behaviors.
7. Liaise with the logistics team in the specification and quantity estimations supplies, medications, and PPE etc.
8. Coordinate with HQ desks and technical unit (Epidemic Clinical Management, WHE/IHM/EXN and Emergency Medical Teams) and other clinical partners to document clinical features and case management of the patients, identify gaps and recommend corrective actions.
9. Participate in case management meetings with MoH and case management technical working groups.
10. Ensure close coordination between clinical management and laboratory response.
11. Compile and analyse incoming field information on treatment, health facilities, and health workers, ensure that updates are provided on a regular and timely basis to all levels of the response.
12. Provide technical support to strengthening of isolation facilities based on standard guidelines and principles for infection prevention and control, as and when required.
13. Perform any other incident-specific related duties, as required by the functional supervisor.
Recruitment Profile
1. Teamwork
2. Communication
3. Respecting and promoting individual and cultural differences
Functional Knowledge and Skills
• Excellent communication and presentation skills with ability to write in a clear and concise manner and give technical advice and guidance taking into consideration the views of multiple stakeholders and partners in resource-limited contexts;
• Proven ability to promote consensus, communicate progress and results, and resolve issues in a proactive manner, while ensuring effective work practices and ethics.
Education Qualifications
Essential:
University degree in the Medicine or Nursing field, depending on the context of the emergency e.g. emergency medicine, trauma care, surgery, toxicology, infectious diseases, tropical medicine, from an accredited/recognized institute
Desirable:
Qualification in specialised medicine or nursing, Advanced university degree in Public Health, medicine or nursing. Additional professional training/specialization in health systems, hospital management, training & education, and/or other related area.
Completion of the WHO Emergency Medical Team coordination cell training course
Experience:
At least five years' practical experience, at the national and international levels, in the development, advocacy, planning, implementation of case management and clinical care activities/infectious diseases in outbreak, disaster or humanitarian emergency, particularly cholera.
Desirable:
Experience in epidemiology, research and analysis, and/or the development of training tools and databases for monitoring and evaluation purposes.
Previous experience with WHO, other UN agencies, Emergency Medical Teams, health cluster partners, recognized humanitarian organizations or nongovernmental organizations is desirable.
Use of Language Skills
Excellent knowledge of English. Knowledge of Arabic is an asset.
Other Skills (e.g. IT)
Excellent knowledge of Microsoft Office applications.
CANADEM and its partners have a no-tolerance policy for inaction to prevent, respond to and follow up on alleged cases of Sexual Exploitation, Abuse, and Harassment (SEAH). For this reason, we adhere to all policies, procedures and training of the United Nations on The Prevention of Sexual Exploitation, Abuse, and Harassment (PSEAH). CANADEM mandates all deployees successfully complete the PSEA online course. This e-learning course is composed of a set of lessons designed to raise awareness about SEAH, become familiar with a range of measures to combat SEAH, understand the impact on victims and the consequences for UN Personnel who commit Sexual Exploitation, Abuse, and Harassment.