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UNHCR- GSC Global Focal Point for Communication and Advocacy-P3-Home Based (with travel)

Home Based, Home Based
Position Title: Global Focal Point for Communication and Advocacy 
Receiving Agency: Global Shelter Cluster
P Level: P3
Location: Home Based (with potential travel)
Duration: 10 months with the possibility of an extension
Language: English

In line with the Global Shelter Cluster (GSC) Strategy 2018-2022, the cluster continues building its capacity to ensure predictable and consistent cluster coordination at country level. This is being achieved through the deployment of surge capacity from the global level when new clusters are established or when there is a new emergency in an existing cluster. This surge capacity is replaced by longer-term capacity provided by the country level recruitment and funding processes. The GSC Strategy 2018-2022 has four strategic areas: coordination, advocacy, evidence-based response, and capacity.

The Global Focal Point (GFP) for Communication and Advocacy will ensure the continuation of the implementation of the communication and advocacy strategy developed in 2021, and support with guidance related to communication and advocacy for the upcoming GSC 2023-2027 strategy. It is estimated that 80% of the time will be dedicated to communication and 20% to advocacy support.

The key goal is to create products and processes that can effectively convey the messages of the Global Shelter Cluster and Country-level Shelter Clusters for system-wide improvements in understanding, recognizing, and supporting shelter and settlements action as a key humanitarian intervention with wide-reaching impact in the short, medium, and long-term.

The GFP for Communication and Advocacy is expected to analyse the current priorities, products and processes of the GSC and work with the GSC Support Team to implement the communication activities to increase the understanding of the critical impact of the sector, increase the engagement and support to the sector from donors and senior decision makers in humanitarian agencies,
improve funding for the GSC and country-level clusters, and engage relevant stakeholders in issues that are a priority for the sector. Activities include disseminating shelter cluster products based on inputs of coordinators, GSC support team members and CoP and WG partners, via multiple channels and methods of dissemination, including weekly newsletters and social media. The GFP for Communication and Advocacy will also support shelter clusters at country-level with guidance
on advocacy strategies and the development of products and messages. The GFP for Communication and Advocacy will also participate in the UNHCR tri-cluster communication and advocacy group and support the GSC Support Team with the website content management and reporting activities.

The GFP for Communication and Advocacy will be recruited by CANADEM and seconded to the
UNHCR GSC Section. They will report to the Senior Emergency Shelter Coordination Officer.
They will sign a contract with CANADEM and be seconded full time to UNHCR to work for the GSC. The GFP will work from home with deployments to the field and other locations as required. The deployments to the field will be determined based on needs and requests, most often at short notice. The GFP will be deployed to emergencies which usually require very long working hours in stressful situations and in difficult and security sensitive environments.

The GFP is expected to bring their own laptop, mobile phone, and other electronic equipment when deployed on mission. They will be provided a local mobile phone soon after their arrival to the country.

The main objective of the GFP for Communication and Advocacy is to contribute to the GSC’s work
to advocate for better funded, predictable, and faster shelter and settlements responses.

The objective of the role is to lead on a range of advocacy and communication activities and give
advocacy guidance that leads to improved understanding of shelter and settlement programs, coordination, and impact across a range of stakeholder groups, for improved resources, funding, and outcomes. The role will be hosted by UNHCR and work as part of the Global Shelter Cluster Support Team in close collaboration with IFRC and other GSC Support Team members.

The GFP for Communication and Advocacy will work under the supervision of the Senior Emergency
Shelter Coordination Officer of the GSC Section of UNHCR, however may be tasked by the GSC Coordinators, GSC Deputy Coordinators (UNHCR and IFRC) at request and/or one of the members of the GSC support team.

The tasks are:
1. Implement the Advocacy and Communication Strategic Action Plan to better communicate the
critical impact of shelter and settlements interventions in the lives of people affected by humanitarian crises.
2. Ensure the dissemination of communications on activities of the GSC (through newsletters and social media), and support with increasing the visibility of the country clusters work at global level.
3. Provide technical guidance on communication and advocacy products to country cluster coordinators and liaise with the respective cluster lead agencies in the country of operations.
4. Lead on the development and implementation of campaigns through social media and other channels.
5. Analysis of donor priorities and strategies to identify points of entry that align with the GSC
strategic objectives.
6. Increase the engagement and support to the sector from donors and senior decision makers in humanitarian agencies by disseminating regular communication products.
7. Engage relevant stakeholders in issues that are a priority for the sector in close coordination with the Global Cluster Coordinators and other Support Team members. Participate in Global Shelter Cluster initiatives such as trainings, working groups and fora upon request.
8. Monitor regularly the communication channels and report as required for the GSC reporting requirements.
7. Deploy to country-level clusters to support the Shelter Coordination Team advocacy and resource mobilisation efforts as required.

•    Bachelor’s degree or university degree in communications, journalism, international relations, social sciences, or other relevant fields.

Experience required
•   Minimum 3 years’ experience in a similar position.
•   Previous experiences in developing communication products for humanitarian organisations.
•   Experience in supporting campaigns and advocacy activities.

•   Knowledge of cluster coordination mechanisms, UN coordination systems and Humanitarian
Reform process.
•   Previous experience in working in coordination mechanisms in the humanitarian sector.
•   Experience in using collective approaches for communication and advocacy purposes.
•    Knowledge and experience of shelter and settlements related programmes with particular focus on conflict-related emergencies and contexts would be an asset.
•        Experienced and familiar with protection as well as other cross-cutting issues like age, gender, and diversity, disability, HLP, and environment.

•    Good negotiation, coordination, inter-personal and communication skills with demonstrated experience in effectively advocating for humanitarian issues.
•    Excellent communication skills, including demonstrated success in developing and delivering oral and written communication products
•    Strong familiarity with a range of software products, social media tools and platforms for which advocacy campaigns are essential.
•   Analytical thinking, planning skills and political awareness.
•    Ability to work independently in a result oriented multi-tasking and multi-cultural environment and manage conflicting priorities.
•    Excellent knowledge of English (spoken, written), other UN languages would be an asset particularly French, Arabic, and Spanish.

CANADEM and its partners have a no-tolerance policy towards Sexual Exploitation and Abuse (SEA). For this reason, we adhere to all policies, procedures and training of the United Nations on The Prevention of Sexual Exploitation and Abuse (PSEA). CANADEM mandates all deployees successfully complete the PSEA online course. This e-learning course is composed of a set of lessons designed to raise awareness about SEA, become familiar with a range of measures to combat SEA, understand the impact on victims and the consequences for UN Personnel who commit Sexual Exploitation and Abuse.


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