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WHO-Health Services Delivery and Health Workforce Specialist-P4/P5-Kyiv, Ukraine

Kyiv, Ukraine
Position Title: Health Services Delivery and Health Workforce Specialist
Receiving Agency: WHO
P Level: P4/P5
Location: Kyiv, Ukraine
Duration: 5 months (until March 31st, 2023)
Language: English required, Russian and/or Ukrainian an advantage

Purpose of the Post:
The purpose of the post is to provide technical support and coordination of the health system strengthening aimed at modernization and improving of service delivery across levels of care with a particular focus on health workforce in Ukraine in line with the European Framework for Action on Integrated Health Services Delivery, WHO Global Strategy on Human Resources for Health: Workforce 2030, and WHO Global Programme of Work. The incumbent will support the WHO County Office mission in guiding Ministry of Health of Ukraine and all relevant stakeholders in service delivery and health workforce leadership, management and development to accelerate progress towards Sustainable Development Goals 3,4,5 and 10.

Objectives of the Programme and of the immediate Strategic Objectives:

All Member States of WHO in the European Region share the common value of the highest attainable standard of health as a fundamental human right. All of WHOs actions are based on this and rooted in the underlying value of equity as described in the Global Programme of Work.

The 13th General Programme of Work defines the mission of WHO as one to promote health, to keep the world safe, and to protect the vulnerable. The GPW calls for heightened accountability, prioritizing impact and outcome at country level, and to improve the lives of three billion people, through universal health coverage, through addressing health emergencies, and promoting healthier populations.

WHOs mandate revolves around six core functions: (i) providing leadership on global health matters; (ii) shaping the health research agenda; (iii) setting norms and standards; (iv) articulating evidence-based policy options; (v) providing technical support to countries; and (vi) monitoring and assessing health trends.

The European Region (EURO) of WHO is made up of 53 countries, with over 880 million people. The diversity of people and health situations requires, on the demand side, a solid understanding of the emerging socio-economic, epidemiologic and demographic patterns and trends at both aggregate as well as national and sub-national levels, with due sensitivity to disadvantaged populations and vulnerable segments of the society. On the supply side, it is equally crucial to have a solid understanding of the commonalities and divergences of the health systems, the circumstances and political economy under which they have evolved and operate and, more specifically, how these bear upon the way the health system stewardship function of health ministries is carried out.

The Division of Country Health Policies and Systems aims to assist countries in the Region to design, establish and implement appropriate health policies and systems to strengthen Universal Health Coverage in the Region.

By fostering inter-programmatic collaboration and jointly delivering against WHOs Global Programme of Work (GPW), European Programme of Work (EPW), Sustainable Development Goal (SDG) indicators, and the triple billion goals more effectively and efficiently, the Division focuses on assisting Member States to:

•   Enrich the evidence base for policy design and interventions, including through EUROs publications
programme.
•   Achieve Universal Health Coverage by strengthening national, regional and local health policies, public health and the health system pillars in line with WHO strategies and policies and SDGs.
•   Strengthen health system investment to adopt and implement policies that promote health, prevent illness and facilitate access to quality health services, by ensuring an inclusive approach across the life course.
•   Build capacity for health systems innovation.

•   Provide high-quality, integrated, people-centred health services, based on primary health care strategies.
•   Promote health across the life course, particularly focusing on (1) child and adolescent health; (2) sexual
and reproductive health, including making pregnancy safer and women’s health; (3) healthy aging, disability and long-term care; and (4) mental health.
•   Ensure effective health governance and financing.
•   Strengthen the health workforce.
•   Develop frameworks which increase access to affordable medicines and technologies and promote the uptake and implementation of digital technology.

The Health Services Delivery Programme (HSD), guided by the health system strengthening objectives aims ultimately to enhance the support provided to Member States in their efforts to optimize the provision of people- centred, integrated health services delivery for improved health outcomes. Work within the Health Services Delivery Programme is encompassed by the development of a Framework for Action on Integrated Health Services Delivery – a comprehensive, action-oriented work plan to support Member States with the resources (tools, instruments and competencies) for leading and managing service delivery transformations.

The WHO Country Office supports the Member State to shape its health policy in line with WHOs principles and values and advocates for an integrated approach to health development. By means of a single, unified and functionally integrated country representation, WHO facilitates the implementation of the BCA with the Member State and its corresponding country work plan. WHO helps the country to improve its health system and provides technical support as necessary.

The WHO Country Office administers, consolidates, manages and enhances WHO collaboration in the country including all resources deployed in the country either permanently or temporarily to maximize WHO impact. The Country Office also has a representational, fund-raising and resource steering function, as needed.

Organizational Context:

Describe (1) the work environment; (2) the role of the individual within the team – team member, specialist, etc.; (3) available guidelines and (4) degree of independence in decision-making, and nature and purpose of contacts within and outside the Organization.

Work environment: The incumbent will work as part of the WHO Country Office in Ukraine within the Division of Country Health Policies and Systems (CPS) under the overall direction of the WHO Representative in Ukraine (WR) and the supervision of the Health Policy Adviser and the relevant Officer for the Health Service Delivery Programme at the WHO Regional Office for Europe. The work is performed in the WHO Country Office in Ukraine and field environments.

Role of the individual: The incumbent is expected to provide expert technical support to the Ministry of Health and other national partners on mental health aspects of health system and service development, including for conflict-affected populations. The incumbent will be responsible for gathering evidence and background material, managing of the learning resources e.g. webinars, publications, website; managing collaborating centres and partners networks, reporting, drafting briefs, reports, terms of reference and provisional programmes for events; managing consultants; monitoring implementation of activities related to human resources for health described
in the Biennial Collaborative Agreement; preparing technical overviews, supporting the coordination of activities in the area of health workforce in Ukraine. The incumbent is expected to work independently but in close collaboration with other members of the health system team in Ukraine Country Office, other Country Office and Regional office colleagues, including the Regional Programme Manager for Health Service Delivery. The work environment calls for extensive liaison and coordination with governmental and non-governmental partners working on mental health issues in the country.

Guidelines: The work will be anchored in and aligned with national and UN as well as WHO policy frameworks, including Global Programme of Work, WHO Global Strategy on Human Resources for Health: Workforce 2030, national policies related to human resources for health as well as the WHO European Framework for Action on Integrated Health Services Delivery (EFFA IHSD). The work will be in line with national policies, financing and service delivery reforms.

Independence in decision making: The incumbent exercises judgement and flexibility in the application of relevant guidelines and selection of professional courses of action. For activities not covered by established guidelines, and for ad hoc unforeseen situations, the incumbent uses initiative and common sense, drawing from experience. The incumbent may seek guidance for solutions to complicated technical matters from relevant staff in the WHO Country Office in Ukraine. The incumbent works within a country team with a degree of independence, receives directions from the supervisors on technical matters and seeks guidance/information from available sources. Policy matters must be bought to the attention of the supervisors. The work is reviewed upon completion for overall accuracy, timeliness and attainment of objectives.
Nature and purpose of contacts: Within the organization:
1.   Health Policy Adviser, the relevant Health Service Delivery Officer and the WR: for purposes of guidance
and supervision and to decide on the orientation of the work; to brief and appraise on developments; to receive policy guidance; to solve problems arising and to collaborate and harmonize work.
2.   Other Divisions and parts of the Organization, including Country Offices, Strategic Partnerships and other health programmes: for mutual information, integration of mental health work into relevant programme areas, for purposes of coordination and prioritization of activities and products, to undertake joint activities as relevant, to share information and expertise.
3.   Technical counterparts in the Country, Regional Office and Headquarters Offices: for purposes of coordination of advocacy and partnership activities in relevant areas.

Outside the organization:
1.   Officials and programme staff in Ministries of Health, other Ministries and Government Agencies, to provide technical and programmatic support
2.   Civil Society (including national and international community based and non-governmental organizations)
and bilateral agencies: for purposes of partnership, collaboration, and coordination.
3.   Relevant regional and international organizations to ensure stakeholder engagement
4.    WHO Collaborating Centres and other regional research and scientific institutions for purposes of partnership, collaboration and coordination.

Summary of Assigned Duties:

The purpose of the post is to provide technical support and coordination of the health system strengthening aimed at modernization and improving of service delivery across levels of care with a particular focus on health workforce in Ukraine in line with the European Framework for Action on Integrated Health Services Delivery, WHO Global Strategy on Human Resources for Health: Workforce 2030, and WHO Global Programme of Work. The incumbent will support the WHO County Office mission in guiding Ministry of Health of Ukraine and all relevant stakeholders in service delivery and health workforce leadership, management and development to accelerate progress towards Sustainable Development Goals 3,4,5 and 10.

The incumbent will perform the following duties:
1.   Support the Ministry of Health (MOH), National Health Service of Ukraine and other national partners as
well as in developing, implementing and evaluating national strategies and policies affecting health services delivery and human resources for health

2.   Support the MOH in updating and adapting relevant guidelines related to health service delivery, including specialised care, continuity of care and patient pathways, access to care and the health service provider networks

3.   Support the MOH in updating and adapting relevant guidelines, materials and tools in human resources for health in line with overall service delivery approach

4.   Contribute to research and other analytic work on human resources for health linking it with other aspects of health system and translating global and regional evidence to country context and needs

5.   Promote educational reforms, adoption of medical education best practices, and effective integration of continuous professional development of doctors, nurses and midwives across the health-care delivery system to enhance primary health-care services for better public health outcomes

6.   Provide technical support to strengthen the availability and use of health workforce data for health workforce planning, while taking into consideration clinical guidelines and practices

7.   Coordinate together with MOH joint actions such as working groups, roundtables, meetings to facilitate both health service delivery and human resource for health strategy development and implementation at national and subnational levels

8.   Undertake jointly with MOH counterparts regular monitoring of the implementation of the BCA activities related to service delivery with a focus on human resource for health and facilitate smooth information flow between MOH and other involved institutions through sharing of reports, guidelines, and meeting minutes

9.   Prepare the missions for WHO staff and external consultants addressing service delivery programme area and follow up on their recommendations

10. Prepare regular reports and updates to WHOCO and EURO

11. Facilitate partner and stakeholder coordination in the area of human resources for health in Ukraine

12. Explore opportunities for fund raising and contribute to proposal development to ensure adequate resources are available to conduct the planned activities related to human resources for health

13. Assist in executing other tasks as requested by the WR and the Health Policy Adviser

14. Provide support to cross-office and intercountry activities as requested

Competencies: Describe the core, management or leadership competencies required – See WHO enhanced competency model: http://intranet.who.int/homes/pml/documents/enhanced%20who%20global%20competency%20model_fe bruary%202015%20new.pdf)

(*= obligatory 3 competencies)

*1) Teamwork

*2) Respecting and promoting individual and cultural differences

*3) Communication

*4) Producing Results

5) Building and promoting partnerships across the Organization and beyond

Functional Knowledge and Skills:

Demonstrated knowledge and understanding of key WHO policies, tools and guidance materials on service delivery and human resources for health, including the European Framework for Action on Integrated Health Services Delivery (EFFA IHSD), Strengthening a competent health workforce for the provision of coordinated/ integrated health services, WHO Global Strategy on Human Resources for Health: Workforce 2030.
Demonstrated knowledge of the national health system, including links with reforms in other sectors such as education. Deep understanding of current issues in clinical practice in Ukraine.

Excellent computer skills, including a standard package of office applications.

Educational Qualifications:
Essential: University degree (at Bachelor’s level) in medicine or related field.

Desirable: Masters degree in the above or advanced training in health economics, public health or health systems.


Experience:

Essential: At least five years of relevant professional experience in providing health services, or/and working on public health related projects and research. Demonstrated experience implementing and/or managing projects
or project activities.

Desirable: Relevant work experience on health services and health systems within WHO and/or UN agencies or other international organizations.
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