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IOM-Deputy Principal Coordinator (Inter Sector Coordination Group)P4-P5-Cox’s Bazar, Bangladesh

Cox's Bazar, Bangladesh

I. Position Information

Position title Deputy Principal Coordinator (Inter Sector Coordination Group)
Duty station Cox’s Bazar, Bangladesh
P level P4-P5

II. Organizational Context and Scope

Following the Rohingya influx from Myanmar into Bangladesh which began on August 25 2017, by July 2020 some 860,000 Rohingya refugees are now living in camps and settlements and in host communities in Cox’s Bazar District, Bangladesh, presenting a massive and complex humanitarian emergency.
Under the direct supervision of the Senior Coordinator, Rohingya Refugee Response UNHCR, under overall supervision of the Chief of Mission in Dhaka and in coordination with the Deputy Chief of Mission in Cox´s Bazar, Bangladesh, the role of the successful candidate under the Leadership of the Senior Coordinator is to:
  • Build a common situational awareness and understanding. Serve as a repository of and contribute to information, assessments and analysis on the combined inter-sectoral response to facilitate a common situational awareness and understanding among key stakeholders;
  • Build a common approach to the humanitarian response and strategy among all stakeholders for humanitarian preparedness and response across all sectors that includes the mainstreaming of protection and advocacy on key humanitarian issues, facilitating, where possible, integrated programming;
  • Facilitate implementation and monitoring. Enable cross-sectoral coordination to facilitate the sectors in addressing critical gaps in their contribution towards a holistic response and implementation plan;
  • Facilitate linkages. Facilitate strengthened linkages between sectors, government counterparts, civil society, refugee and host community leadership for a coherent response. Enable adequate understanding and linkages between the humanitarian and development action directly relevant to the response; and
Serve as the main support to the ISCG Senior Coordinator in her/his role as the overall coordinator of the Rohingya refugee response

III. Responsibilities and Accountabilities

  • Supervises the ISCG Secretariat to meet administrative needs and ensure coordination of the same with UN agencies providing support, particularly IOM and UNHCR, in Cox’s Bazar. Ensures all tasks necessary for the functioning of the Secretariat, including guiding the preparation of budgets, reporting on budget performance, evaluation of staff performance for staff supervised, interviews of candidates for job openings in coordination with Senior Coordinator.
  • Co-ordinates and oversees the work carried out by Administrative, Field Coordination, Information Management,  and Strategic Planning work units of ISCG and liaises closely the with Emergency Preparedness and Response Unit, Technical Working Group/Cash Unit, Gender Hub, and the External Relations Unit to ensure that inter-sector coordination at district level operates in a coherent and efficient manner and in line with the Senior Coordinator strategic guidance and coordination.
  • Ensures that the outputs produced by the supervised Secretariat staff maintain high-quality standards; that reports are clear, objective and based on comprehensive data. Ensures that all outputs produced by the units meet required standards before completion to ensure they comply with the relevant mandates and guidance from Senior Coordinator; 
  • Manages, guides, develops and trains staff under his/her supervision as needed.
  • Fosters teamwork and communication among staff in the Secretariat and across organizational boundaries to establish, preserve and ensure the neutral and impartial nature of the Secretariat and the image it projects; and
  • Leads and supervises the organization of meetings, seminars, etc. on substantive issues. Manages the substantive preparation and organization of such meetings.
Strategic Response support
  • Serves as advisor to the ISCG Senior Coordinator, promotes refugee protection principles, humanitarian coordination principles/initiatives including humanitarian reform initiatives (sector coordination, humanitarian financing, etc)  and acts to strengthen cooperation among the humanitarian community on policy issues of inter-agency concern;
  • Supports the development and preparation of reports and sitreps for the approval of the Senior Coordinator and Strategic Executive Group (SEG);
  • Supports development and monitoring of Joint Response Plans based on agreed policies and principles of a refugee response and humanitarian actions under the coordination and guidance of the Senior Coordinator.
  • Advise the Senior Coordinator on gaps in coordination capacity at the sector or inter-sector level including suggested approaches for solutions;
  • Facilitate, where required under the guidance of the Senior Coordinator the liaison between Sector coordinators and district authority counterparts to ensure common understanding and protocols;
  • Support the ISCG IM unit to ensure that sectors are using standard IM procedures and tools to enable inter sector analysis to review impact of the coordinated response and track progress;
  • Needs assessment: depending on whether there is dedicated capacity, facilitate/support inter-sector needs assessment coordination and ensure that results and analysis are conveyed to the Senior Coordinator, Sector Coordinators, and HoSOG in a format which enables them to make informed decisions;
  • Support the ISCG Secretariat team to ensure adequate reporting and effective information sharing amongst all partners including sector leads and direct implementers, mainstream the disaggregating of age and sex data in ISCG data collection and analysis.
  • Assist in the regular monitoring of the humanitarian response under the guidance of the Senior Coordinator to ensure that Sector Coordinators are proactively identifying changing needs and gaps and communicating those to ISCG and the Senior Coordinator in a timely manner including through regular monitoring reports;
  • Ensure the Secretariat units supervised provide adequate substantial support to the Senior coordinator for the coordination with national and local government /authorities;
  • Under the strategic guidance of the Senior Coordinator identify core advocacy concerns and support the development of key messages to broader, multi-sectoral advocacy initiatives.
  • Ensure appropriate support to high-level missions; and
  • Perform such other duties as may required.

IV. Required Qualifications and Experience


  • Master’s degree in Political or Social Sciences, Business Administration, Refugee Protection, Migration Studies, International Relations and/or Law or a related field from an accredited academic institutions with seven years of relevant professional experience; or
  • University degree in the above fields with nine years of relevant professional experience.


  • Direct experience in coordination during emergencies on the fields of preparedness, response and cluster coordination.
  • Direct experience in migration and crises issues including project development, and management.  
  • Direct experience in liaising with donors, global partners, Permanent Missions, governmental authorities, other national/international institutions and INGOs; 
  • Demonstrated expertise in the thematic area relevant to project development;  
  • Knowledge of monitoring and evaluation;
  • Knowledge of and experience with Rohingya/UMN issues an advantage
  • Strong strategic and creative thinking;
  • Very good knowledge of inter-agency and cluster processes;
  • Excellent demonstrated analytical skills applied on a wide range of factors, parameters, policies and priorities for the assessment and resolution of complex situations;
  • Personal commitment, drive for results, efficiency and flexibility;
  • Demonstrated gender awareness and gender sensitivity;
  • Ability to work effectively and harmoniously in a team and with colleagues from varied cultures and professional backgrounds;


  • Excellent writing, communication and negotiation skills; ability to prepare clear and concise reports;
  • Very good level of computer.

V. Languages

(specify the required knowledge)
For this position fluency in English is required.
Working knowledge of any local language, French and/or Spanish is an advantage.

VI. Competencies[1]

The incumbent is expected to demonstrate the following values and competencies:
Values - all IOM staff members must abide by and demonstrate these three values:
  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 3
  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 3
  • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
  • Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
  • Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

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