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UNHCR-IMO (Coordination)-P3-Warsaw, Poland

Warsaw, Poland
Position Title: IMO (Coordination)
Receiving Agency: UNHCR
P Level: P3
Location: Warsaw, Poland
Duration: 3 months
Language: English required. Russian/Ukrainian an asset
Operational Context
The Russian Federation launched a military offensive against Ukraine on 24 February 2022. In the space of just two weeks, more than 2.5 million refugees have been forced to flee Ukraine, while an additional 1.85 million people have been displaced internally within the country. An estimated 12.65 million people have been affected in the areas hardest hit by the war within Ukraine. The escalation of conflict has triggered an immediate and steep rise in humanitarian needs, both within the country as well as in the neighbouring countries receiving refugees. UNHCR has facilitated the establishment of coordination structures in line with the Refugee Coordination Model, which support from information management expertise at the regional and country level.
Aim of the Mission
Under the direct supervision of the Information Management Coordinator – Ukraine Situation and overall supervision of the Snr DIMA Coordinator, the Information Management Officer will support the establishment of an interagency IM Working Group; ensure that information needs of actors intervening are reflected in information management systems established; and promote their use among IMWG Partners in country.
The Information Management Officer (IMO) will deliver on data and information activities to support UNHCR coordination for the Ukraine refugee emergency. Of particular importance is the population data in each country, both the refugee movements and static populations in each country.
Lead information management initiatives to support UNHCR Coordination of the Ukraine refugee response. Support the establishment of the national inter-agency information management work group; and foster a collaborative approach in the identification of main information needs, in the definition of data collection tools, as well as in the data analysis, with the overall aim of enhancing informed decision making by all humanitarian actors.
Under the direct supervision of the country Inter-agency Coordinator, and functional supervision of the Information Management Coordinator - Ukraine Situation and the DIMA Coordinator, the Information Management Officer will:
  • Establish, coordinate and chair the national IMWG – Provide leadership and guidance through the country level IMWG to all humanitarian actors. Conduct regular meetings, facilitate discussions, coordinate assessments and disseminate information internally and externally through various platforms;
  • REACH agreement monitoring and management – Actively engage in the Area-based Monitoring, Site Mapping, Site Monitoring and MSNA conducted by REACH on behalf of UNHCR, ensuring the involvement of IMWG Partners and other sectors. Support UNHCR Programme in tracking of all products delivered by REACH, allocation of staff and resources, and their overall performance at country level;
  • Common Operational Datasets (CODs) - Ensure the establishment of the administrative boundaries, PCodes, shapefiles etc. which will be used throughout the country for assessments. Coordinate and agree on CODs through the IMWG;
  • Flow monitoring – Ensure constant contact with government officials to gather population movement (flow) information, which will be shared among members of the IMWG and used for country level analysis as well as fed up to regional/HQ for the monitoring of overall figures;
  • Operation Data Portal management – Organise the set up and management of the ODP country page to coordinate and disseminate information. Provide access to sectors as necessary and maintain content based on UNHCR standards;
  • Information Dissemination – Establish communication channels through official email, MailChimp, ODP page and attend various inter-agency and sector coordination meetings to present IM products;
  • Coordinate Needs Assessments – Manage the Assessment Register and work with UNHCR Protection colleagues to ensure all assessments are developed according to interagency and multisectoral information needs identified;
  • 5W activity tracking and RRP support – Manage the collection of 5W data from organisation and consolidate, analyse and present the information through communication channels to facilitate coordination. Provide support to the RRP country process as necessary through 5W information;
  • Data analysis (Population data) – Conduct country level data analysis based on datasets received on population data, both stock and flow. Establish and manage dashboards and other data visualization tools, including for the external audience (PowerBI dashboard, OPSMAP, ArcGIS mapping etc);
  • Communicate with regional and HQ colleagues on aligning IM activities with other countries and regional IM planning;
  • Provide capacity building/training to IM partners as necessary; and to the National IM officer to ensure a successful transfer of responsibilities and therefore sustainability of tools/systems established;
  • Any other tasks as necessary
6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Essential requirements
  • Inter-agency Coordination experience
  • UNHCR or UN agency field experience in a similar IM role
  • Knowledge of common IM products and tools (Excel, PowerBI, Kobo, databases, ActivityInfo, ODP, etc)
  • Good knowledge of English language to produce professional IM products

Desired requirements
  • Knowledge of Ukrainian or Russian language

Personal Characteristics
  • Accountability
  • Communication
  • Organizational Awareness
  • Teamwork & Collaboration
  • Commitment to Continuous Learning
  • Planning and Organizing
  • Analytical Thinking
  • Innovation and Creativity
  • Technological Awareness

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