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IOM-Protection Officer-P3-Geneva, Switzerland

Geneva, Switzerland

I. Position Information

Position title
Position grade & duration
Duty station
Protection Officer
P3 equivalent, 10 months
Geneva - HQ
Reports directly to Senior Protection Officer

Vacancy-specific information

Estimated start date March 1, 2021

II. Organizational Context and Scope

IOM places protection at the centre of its humanitarian action[1]. Through its operations in on-going crisis settings involving forced migration, IOM assists and protects migrants, displaced persons and affected communities. The Organization does so through its manifold activities ranging from camp coordination and camp management; to shelter and non-food items distribution; mental health and psychosocial assistance; emergency health assistance; land, property and reparations support, among others[2]. Through an integrated approach, IOM upholds rights and restores dignity of affected persons who suffered from violence[3]. It work in this area includes but is not limited to prevention and response to gender-based violence (GBV) in camp and shelter settlements; prevention and response to child abuse, neglect and exploitation with specific focus to unaccompanied and separated children; humanitarian evacuations of trapped populations including migrants; protection from sexual exploitation and abuse committed by humanitarians; mental health and psychosocial assistance; civil documentation and prevention of statelessness[4].IOM protection activities in crisis response are currently spread across its operations, with particular focus on the system-wide or Level 3 emergencies as well as large and protracted crises.
Against this backdrop, IOM is looking to strengthen its Protection Unit at Headquarters with the support of a Protection Officer dedicated to providing technical support to the afore mentioned crisis response and contributing to strategic and global humanitarian protection processes IOM leads or takes part in.

III. Responsibilities and Accountabilities

Under the direct supervision of the Senior Protection Officer and the overall supervision of the Deputy Director of the Department of Operations and Emergencies, the incumbent will:
  1. Support IOM protection staff in the field in ensuring protection, protection mainstreaming and integration of protection principles into strategies and activities of IOM’s crisis response, through training roll-out, development and sharing of reference material and technical support to missions.
  1. Elaborate guidance and operational tools on a variety of protection thematics, - such as protection analysis, assessment and monitoring, engaging in detention work, ensuring the continuum of protection in the nexus, etc -, to enhance IOM compliance to the institutional commitments, standards and policies, when required.
  1. Ensure consistent participation in selected global protection cluster (GPC), AoRs, Alliance for Child Protection in Humanitarian Action (CPHA) and Education in Emergencies hub, their technical task teams and working groups. Participate in prioritized inter-agency protection related fora, workshops, seminars and other meetings representing the Organization and ensuring consistent and coordinated contributions.
  1. Liaise with relevant IOM Departments, Divisions and Programs regarding projects, initiatives and events which might have implications for IOM humanitarian protection role and provide contributions consistent with inter-agency and internal standards and principles.
  1. Assist capacity building among HQ and field-based colleagues on IOM protection commitments, internal guidelines and practices as well as international protection standards.
  1. Closely follow up and support coordination of IOM’s work and engagement in the fields of accountability and inclusion. Coordinate participation in inter-agency task teams with technical experts and support with review of draft policy documents, provision of technical inputs, supporting coordination with relevant internal and external stakeholders and liaison with donors as well as organizing internal capacity building events.  
  1. Review and endorsement of IOM projects, reports, strategies and appeals with protection components and/or activities, consolidating and updating tracking tools and follow up with relevant units in IOM HQ.
  1. Prepare reports covering protection related activities; prepare briefing, statistical/narrative reports and background notes including specific information requested by IOM, Governments and other entities.
  1. Support coordination and enhancement of IOM’s protection activities including organizing annual protection retreats, developing protection roster capacity, and recruitment of protection staff for field operations.
  1. Perform any other duties as may be assigned.
Mission-specific tasks (Please write here the tasks which are not part of the referred SVN/VN above and which need to be incorporated into the VN/SVN)

IV. Required Qualifications and Experience


  • University degree, preferably in Law, Political or Social Sciences, or Social Work, or competencies equivalent to five years relevant professional experience
  • Masters degree with preferably in Law, Political or Social Sciences, or Social Work, or competencies equivalent to seven years relevant professional experience


  • A minimum of five years of professional experience in the humanitarian and development fields relating to migration, refugee, internal displacement, showing increasing levels of responsibility. Professional experience should include field-work in multiple duty stations. 
  • Demonstrated technical and operational expertise in the implementation of relevant protection programmes such as Protection Mainstreaming, Community-based protection, Protection analysis and assessments, Protection monitoring, Case Management, Child Protection.
  • Demonstrated experience in the elaboration of guidance and capacity building materials and the facilitation of trainings and workshops.
  • Experience working within the humanitarian protection sector, and knowledge of its architecture.
  • Experience in coordinating activities with various stakeholders both at global level and in the field.
  • Knowledge and experience on innovative technology used for humanitarian and development works.
  • Previous experience working in IOM and familiarity with IOM operational framework, procedures and projects, and protection mainstreaming and programming;
  • Experience in emergency operations and liaison with other UN and non-UN humanitarian actors.

V. Languages

(specify the required knowledge)
Fluency in English is required.
Working knowledge of French and other UN languages is an advantage.

VI. Competencies[5]

The incumbent is expected to demonstrate the following competencies:
  • Accountability – takes responsibility for action and manages constructive criticisms
  • Client Orientation – works effectively well with client and stakeholders
  • Continuous Learning – promotes continuous learning for self and others
  • Communication – listens and communicates clearly, adapting delivery to the audience
  • Creativity and Initiative – actively seeks new ways of improving programmes or services
  • Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;
  • Performance Management – identify ways and implement actions to improve performance of self and others.
  • Planning and Organizing - plans work, anticipates risks, and sets goals within area of responsibility;
  • Professionalism -  displays mastery of subject matter
  • Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation.
  • Technological Awareness - displays awareness of relevant technological solutions;
  • Resource Mobilization - works with internal and external stakeholders to meet resource needs of IOM (optional depending on position level)
  • Knowledge of foundational concepts in relation to protection and protection mainstreaming (IASC Protection Policy, Sphere Standards, Child Protection Minimum Standards, ICRC Professional Protection Standards, GBV Standard Operating Procedures; IASC GBV Guidelines; IASC Gender Handbook; WHO Ethical and Safety Recommendations for Researching, Documenting and Monitoring Sexual Violence in Emergencies; Camp Management Toolkit etc.)
  • Knowledge of IASC cluster system and inter-agency work in crisis response
  • Candidate must be familiar with the UN system
Internals of the Organization and NMS candidates will be considered as first-tier candidates. This vacancy is also open to second-tier candidates.
The appointment is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
[1] IOM’s Principles for Humanitarian Action, Chapter IV.
[2] In 2012, IOM Council approved unanimously the Migration Crisis Operational Framework, which provides a reference frame for IOM’s response to the mobility dimensions of crisis situations.
[3] Umbrella term to include abuse, exploitation, neglect, harm, threats, violation of human rights and of international humanitarian law.
[4] IOM’s protection portfolio additionally include: protection considerations for humanitarian admissions and other resettlement schemes as well as advocacy on protection.
[5] Competencies should be drawn from the Competency Framework of the Organization.
[6] Indicate in this box if there is any differing provision of process because the position is in a specific program or to address emergency situations. For example, if donor approval is required: “The recruitment process for this vacancy will be subject to PRM review, as part of the USRAP process”.
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