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WFP-IMO-P3-Santo Domingo, Dominican Republic

Santo Domingo, Dominican Republic
Current Situation
WHO/PAHO has declared the novel coronavirus COVID19 outbreak a pandemic. The Dominican Republic's government has recently declared the state of emergency. The Government has suspended commercial activities, except for supermarkets, banks, pharmacies, fuel stations, medical centres and laboratories.
Until Saturday 21th March 10 am, the Dominican Republic (DR) had confirmed 112 positive cases and 2 deaths. However, the situation is evolving rapidly. Taking into account global trends, as well as structural vulnerability, regular saturation of health services and food markets, as well as the vulnerability of elderly people, children under five, pregnant women and people with chronic illness, emergency preparedness and response measures are of essence to face COVID-19 at country level. This includes, among others, guaranteeing food security and nutrition of the most vulnerable families, which will be seriously affected both by the worsening of the health situation and by the paralysis of commercial activities.
WFP DR has taken on the role of support sectorial coordination as per its IASC's assigned mandate in emergencies on behalf of the United Nations. Multi-institutional coordination is an identified weakness. The Dominican Republic Government has a relatively strong coordination set up for Government assistance, but struggles to understand the UN humanitarian architecture and expressed a strong wish to include the private sector in the humanitarian response.
There is a clearly identified need to strengthen rapidly sectoral Information Management, in addition to coordination, between the national Government and the United Nations on one hand, and with the private sector on the other (a separate request is being put forward to cover the sectoral Coordination side) to ensure effective information sharing.
Finally, the "high risk" categorization and extremely fragile context of Haiti, with which the Dominican Republic shares the same island, is certainly a major concern and requires binational information management between both national coordination structures, through a Task Force under consideration.

Main Duties and Responsibilities 

The objective of a country-level Cluster is to ensure a timely, coherent and effective response by mobilizing stakeholders to respond in a strategic manner to a humanitarian crisis.

The Information Management Officer (IMO) Information Manager is one of the core Cluster Coordination team members and plays a vital role in collecting, analysing, and sharing information that is important for the cluster stakeholders to make informed, evidence based and strategic decisions, including:
a) Information Needs Analysis
b) Need Analysis on actors / information systems and to what degree
c) Identification of key gaps in activity and need
d) Existing capacity (human, material, financial) to support the identified prioritised response needs.

The Information Manager therefore supports the Cluster Coordinator by collecting and analysing data and information required to making decisions. As such, the Information Manager needs to be able to liaise and communicate with many different types of people and agencies and act as a 'bridge' between supply chain decision makers and technical information management (IM) staff.

Fundamental to the job is the ability to collect and analyse data as well as to present information in a way that is easily understood by the cluster members. Sometimes this is through graphic means such a mapping but also through tables, charts, and narrative writing. Other times it involves discussing the information directly with the decision makers.

The IM tool facilitates data collection, processing and response analysis. By producing project reports and maps, the IM tool can visualize gaps and overlaps of partner responses, and avoid duplication of actions. Consistent information sharing by partners facilitates project tracking and monitoring, and ultimately result in evidence-based decision making for strategic intervention and improved implementation. Furthermore, use of the IM tool enhance the 
dissemination of timely and accurate information for advocacy efforts by clusters.
The Information Manager is responsible for the day-to-day management of the IM Tool. The position requires willingness and ability to work in difficult environments, under stressful and time-critical circumstances.

Key Responsibilities and Tasks

Data collection and information analysis:
-          Report to the Cluster Coordinator and respond to the Cluster Membership's needs for information;
-          Provide IM services to cluster for key decision-making, including managing the IM Tool. These services will include data collection, cleaning, collation, analysis and dissemination processes relevant to the needs of the cluster. This may require building additional and appropriate capacity through the training of additional staff and managing, organizing, and conducting these activities;
-          Proactively gather information from Cluster partners and other organizations which may be of use to the Cluster for informing decisions;
-           Identify secondary data and information resources as needed;
-           Organize and manage the data input and initial analysis and presentation of data for the cluster, including setting up the IM Tool in accordance with the country context.
-          Create, manage and maintain contact directories and mailing lists of Cluster partners;
-          Establish, collect information for and maintain Who does What Where and When (4W) database and derivative products, such as maps with the Information Management Tool
-          Based on collected data, conduct needs and gap identification for the sector; facilitating and agreeing benchmarks to enable prioritization within the sector;
-          Conduct inventory of and identify relevant common Cluster / Sector data sets, including population data disaggregated by age and sex;
-          Develop simple, user-friendly emergency monitoring reporting formats in consultation with the local authorities, providers of assistance and other key stakeholders;
-          Collect data on the humanitarian requirements and contributions (financial, material, human - as appropriate);
-          Liaise with OCHA and IM Focal Points in other clusters - share information as appropriate and identify and gather information from other clusters which can inform response and preparedness decisions;
Assist in organizing and following up with Cluster Meetings (including preparing and disseminating meeting minutes)
-    Disseminate information, including through e-mail updates, bulletins, etc.,
-    Ensure the website is kept up to date
-    Provide inputs for various situation reports and information inquiries as needed
-    Any other tasks that may be required (within reason) to achieve the objective of this assignment.
Desired Responsibilities
-    Produce maps of 4Ws, identified gaps, food security resources and needs as requested with GIS software as needed beyond the basic maps that can be produced with the IM Tool.
-    Needs and gap identification for the sector is conducted; benchmarks are agreed to enable prioritisation within the sector;
-    Information for Who does What Where and When (4W) database and derivative products, such as maps is established, collected and maintained; for example: mapping and analysis of response
-    Organise Cluster Coordination Performance Monitoring and share results
-    Evaluate funding gap and impact in HRP
-    Inventory conducted and relevant common Cluster / Sector data sets identified, including population data disaggregated by age and sex, such as Outcome monitoring with gender and age disaggregation, Rapid assessment / need assessment and other surveys such as EFSA / CFSAM/SMART, IPC, JIAF /MSNA/HNO
-    Simple, user-friendly emergency monitoring reporting formats are developed in consultation with key stakeholders
-    Develop Sitrep with the Cluster Coordinator (CC)
-    Develop and share dashboard and other infographics
-    Develop and share Bulletin / newsletter - with the CC
-    Produce Cluster meeting minutes - with the CC
-    Contact directories and mailing lists are created, managed and maintained as necessary;
-    Produce a handover report at the end of his/her assignment

-    Degree-level qualification or equivalent. Preferably, the degree
should be in a relevant field or discipline such as Food Security,
Agriculture, geographic sciences, humanitarian affairs, political science, Information Technology, Information Systems, Engineering, or Communications although experience can replace qualifications.
-    Minimum of 5 years of experience - experience in humanitarian field in emergency context is preferred. 
-    Willingness and ability to work in difficult environments, in often stressful time- critical situations.
-    Fluency (level C) in English language and Intermediate knowledge (level B) of a second official UN language (Spanish). French is a clear asset in the binational context.
-    Cultural and Gender awareness and sensitivity.

Technical Skill sets
Essential Technical Skills:
-    Strong knowledge of and experience in using advanced Excel and data analysis software, including proficiency with databases.
-    Understanding of GIS/Cartographic outputs and ability to collect and organize data to support their production (potentially to be produced by others).
-    Ability to present information in understandable tables, charts and graphs.
Other Technical Skills that are considered desirable:
-    Ability to maintain and manage website content for the cluster.
-    Data storage and file management expertise.
-    Assessment, Survey, and Monitoring and Evaluation expertise.
-    Communications and technical writing using both graphic and narrative presentations.
-    Information Technology and networking skills.
-    Knowledge of ArcGIS or other mapping software is an advantage.

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