Yemen remains among the worst humanitarian and protection crises globally. There are some 4.8 million IDPs (2025 HRP) in the country who have been displaced due to internal conflict and the effects of climate change. In part as a result of the continuing conflict in the country, over 80 per cent of Yemenis (over 18.2 million people) currently live below the poverty line. This situation is aggravated by rampant inflation, an excessive cost of living, a lack of livelihood opportunities, and limited basic and essential services. Many struggle to meet their basic needs and face serious protection risks. In response, they can turn to harmful coping mechanisms, including skipping meals, early/premature school leaving, child labour, taking out loans, moving to poorer quality shelter, and early marriage.

The Humanitarian Reset decision to integrate CCCM, Shelter, and HLP coordination into one Cluster represents a fundamental transformation in how Yemen's displacement response is managed. This merger consolidates three separate coordination streams, each with their own mandates, partners, data systems, and reporting cycles. The complexity is substantial: we must harmonize three data models, develop a unified 5W tool that combines information accurately and fully all while remaining user-friendly, integrate assessment tools with traceable data lineage, and establish data responsibility protocols aligned with humanitarian principles.

The workplan spans 18 months (Q3 2025-end of 2026) across nine phases, with an IM integration timeline starting at Q1 2026 following stakeholder feedback. This acceleration places IM on the critical path for the merger's success. The IM Officer will lead delivery of the unified 5W tool, harmonized indicators, integrated assessment frameworks, data governance protocols, partner training programs, and decision-grade analytics for SAG, CLA, and donors. The operational demands include high-volume multi-partner reporting, rapid analytics for decision-making, subnational coordination support across multiple hubs, and transparent, reproducible analytics with version control. The deployment to UNHCR aims at supporting and strengthening the UNHCR’s protection response in the delivery of lifesaving and life-sustaining protection and assistance to the most vulnerable refugees, asylum-seekers and IDPs residing in the south of Yemen. In particular, it will focus on refugee protection in mixed movements, assisted spontaneous return of refugees and asylum-seekers (RAS) to their home countries, such as in Somalia, promoting solutions for refugees through resettlement and contributing to the advocacy work related to registration and documentation of refugees, promoting national asylum framework in Yemen. Contributing to the protection and assistance services provided by UNHCR to IDPs.
Key Deliverables :

• Unified 5W tool and harmonized indicators
• Integrated assessment framework
• Data governance and responsibility protocols
• Partner training materials and sessions
• Cluster dashboards, maps, and decision-support analytics The Information Management Officer will be based in Amman Jordan Back office and work with a team of national staff related to the above-said IM interventions by UNHCR. The incumbent will be reporting to the Head of Protection Unit at the UNHCR Sub-Office in Aden and be guided by the Assistant Representative (Protection) of the Country Office in Sana’a, as needed.  The incumbent will deliver time-bound outputs related to data harmonization, systems integration, partner capacity building, and evidence-based analytics to support the new unified Cluster. 1. Project‑Specific Coordination & Systems Integration
As part of the Cluster Integration IM Project, the affiliate deployed will deliver the following time‑bound activities:
 

• Coordinate project‑related data and information management work across country, regional, and global levels to support the rollout of the unified CCCM‑Shelter‑HLP Cluster IM system.
• Actively participate in project IM working groups and technical teams, contributing expertise to all scheduled workstreams.
• Contribute to the design and implementation of harmonized data strategies and systems that replace the three former clusters’ parallel structures.
• Support the project team in communicating system changes, data value, and progress, ensuring partners understand the purpose and benefits of the integrated IM tools.
• Strengthen data collection, storage, protection, and management processes required for unified reporting and analysis.
• Lead the consolidation of data systems, ensuring interoperability between assessment tools, partner reporting pipelines, and operational datasets.
• Ensure consistency and comparability of datasets for country‑level, regional, and global analysis, including cross‑border trend monitoring.
• Identify risks, gaps, and opportunities arising from project data insights and propose actionable mitigation steps.
• Coordinate closely with HQ, OCHA, IOM, UNICEF, WFP, regional economic bodies, and other IM actors to align tools and avoid duplication during the merger transition.
• Lead or contribute to internal/external IM networks on refugee, IDP, statelessness, and multi‑sector coordination as part of the project rollout.
• Improve partner data quality through targeted training, remote monitoring, troubleshooting, and structured feedback loops.
• Ensure strong data responsibility, security, and protection protocols throughout all stages of the integration project.

2. Technical Deliverables & Support to Country Offices
The affiliate will provide the following project‑based technical inputs:
 

• Deliver technical guidance on methodologies relevant to the project including surveys, secondary data reviews, profiling, indicator design, population estimation, predictive analytics, big data, GIS, data visualization, and official statistics.
• Analyze primary and secondary data and convert findings into actionable insights for operational and strategic decision makers.
• Monitor IM compliance and integrity across participating offices, ensuring data produced meets standards for credibility, reliability, and policy alignment.
• Document operational data management needs and institutional capacities, identifying gaps requiring project attention.
• Provide structured technical training and remote support to strengthen IM capacity in field operations.
• Support assessments and situational analyses with standardized analytical frameworks, tools, and data validation processes.
• Ensure quality assurance of planning processes, including Theories of Change, indicator frameworks, and analytical inputs for the HNO/HRP and related planning cycles.
• Support monitoring frameworks by advising on methodologies, data collection tools, analytical techniques, and reporting pipelines.
• Review country or regional data systems, assess gaps, and produce solution-oriented recommendations aligned with the project workplan.
• Lead on end‑to‑end data management activities for the project: needs definition, collection, analysis, data storage, and controlled dissemination.
• Produce geospatial, statistical, and thematic analyses required by the unified cluster.
• Consolidate fragmented datasets into integrated analytical products.
• Support comparative analyses across countries or regions, including socio-economic or political trend monitoring.
• Participate in inter‑agency planning processes, including COPs, RRPs, and migration response plans, ensuring alignment with the integrated system.
• Support cross‑country assessments and situational analyses required by regional RRP or similar frameworks.
• Analyze outcome and impact‑level trends to support evidence‑based programming.
• Develop key IM products including indicators, templates, dashboards, maps, and automated reporting tools.
• Ensure long‑term curation and responsible storage of all project data in recognized registries or repositories.
• Support population movement tracking systems and migratory data products relevant to the merged cluster.
• Strengthen IM support for Communication with Communities (CwC) by developing solutions for two‑way information exchange.

3. Cross‑Functional Coordination & Stakeholder Engagement
The affiliate will work closely with internal and external teams to enable a smooth transition into the new IM architecture:
 

• Support all staff in improving data literacy and interpreting integrated datasets.
• Collaborate with registration teams on the use and protection of personally identifiable and case-level data.
• Work with programme teams to synchronize assessment, targeting, and monitoring with unified data standards.
• Coordinate data requirements with Cluster Coordinators and partners, ensuring alignment with HNO/HRP needs and response monitoring cycles.
• Engage with inter‑agency actors on plan development, coordination, and monitoring outputs.
• Work with protection teams on data for protection monitoring, case tracking, and risk analysis.
• Coordinate with operations and reporting officers to ensure internal and external information products reflect the integrated system.
• Engage sectoral technical experts to harmonize formats, methodologies, and dissemination practices.
• Provide senior management with tailored analytical products and ensure leadership is supported with timely, decision-grade information.

Years of Experience / Degree Level

For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree


Field(s) of Education

Social Science;                 Statistics;                         Information Management;
Physical Science;             Economics;                      Data Science;
Geography                       GIS;                                   Engineering;
Demography                   Computer Science;          or other relevant field;




Relevant Job Experience

Essential
5 years in data or statistical field, 3 years in international context and/or humanitarian or development situation.  Experience with data sharing, data management and data analysis to support policy formulation and implementation.

Desirable
Knowledge of national and international statistical systems; knowledge of international protection, human rights and international humanitarian law; experience in data collection and analysis in field situations; knowledge of GIS and geospatial systems and techniques.


Functional Skills

* DM-Data collection methodologies
DM-Data Management
DM-Database Design & Development
MS-Data Collection and Analysis
DM-Metadata Creation & Management
MS-Statistics Analysis
DM-Open Source Software & Data
DM-Population census and econometrics
DM-Protection Data Management Systems
DM-ArcGIS (Geographic SP-Topographic Surveying Information System)
SP-Mapping Software
DM-Cartographic Skills
SP-Design tools such as Global Positioning System (GPS)
PR-Cluster Information Management Tools, Resources and Approaches
PG-Needs Assessment and Response Analysis
DM-Data governance, quality assurance and preservation
DM-Data Interoperability
DM-Data science methodologies
DM-Development of and revision of data standards
DM-Qualitative data analysis
DM-Quantitative data analysis

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.




Competency Requirements

All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

Core Competencies
Core Competencies
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation

Managerial Competencies
Empowering and Building Trust
Judgement and Decision Making

Cross-Functional Competencies
Analytical Thinking
Innovation and Creativity
Stakeholder Management